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Terms of Service

Last updated: September 30, 2026

This text is published in more than one language. If the versions ever differ, the English text prevails.

Welcome to PlayWhydunit (playwhydunit.com). By using the site you accept the terms below; if you disagree, please do not use it.

The service is operated by C. Georgiou (sole trader, Cyprus). Contact: [email protected].

1. The service

PlayWhydunit offers lateral-thinking puzzles: you read a mystery, think, and try to find the one logical explanation. Reading every mystery is always free. The first hint of every mystery is free, and each one after it costs 3 tokens. Tokens unlock the parts that give the answer away (further hints, revealing the solution, and questions to the AI Game Master) as well as narration, story reels and leaderboard entry. Every new account can claim a one-off welcome gift of 50 tokens with a button, once the account’s email address is confirmed, and achievements pay more back.

2. Accounts

  • Provide accurate details and keep your password safe.
  • One account per person. Creating multiple accounts to defeat fair play is prohibited.
  • Minimum age: 15.
  • At registration you choose a public name, unique per player, which represents you on leaderboards and your profile. It must not impersonate a person or brand, mislead, or be offensive; in such cases we may change it or suspend the account. Your login username always stays private.

3. Tokens & purchases

  • 1 token = 1 question to the AI Game Master, whatever its verdict: “I didn’t understand the question” is an answer and is charged normally. If a question goes unanswered because of a technical fault on our platform, the token is refunded automatically and the question does not count.
  • The first hint of every mystery is free, and each one after it costs 3 tokens. The price is shown on the button, and you are asked to confirm before every charge.
  • Revealing the solution costs 30 tokens, charged once per story: after you reveal it, you can read it again whenever you like, on any device, at no further cost.
  • What you earn is yours. If you solve a story yourself, you are not charged to see its solution. The same applies to a hint you already took: showing it again is never charged twice.
  • Narration (audio) of a solution or a hint is available only for what you have already solved, revealed, or taken as a hint. Every story’s scenario can be listened to freely.
  • We are the seller of token packs. Your payment is processed securely by Stripe, acting as our payment services provider and not as the seller; we never see or store card details. Prices include VAT where applicable and are shown before every purchase. Tokens are credited automatically after payment.
  • Every purchase is recorded on the “My account” page: pack, amount, VAT, currency, status and date. That record is your proof of purchase; the payment confirmation email is sent by Stripe. We are not VAT-registered in any country, so no VAT invoice is issued.
  • Purchases are not available in every country. We currently do not sell tokens to buyers in the United Kingdom; every free part of the site stays fully open to everyone. If a purchase from a country we do not serve completes anyway, no tokens are credited and the amount is refunded automatically.
  • The welcome gift is claimed with a button, once per account, never twice.
  • Free tokens (the welcome gift, achievement bonuses and game prizes) are paid once the account’s email address is confirmed. We send the confirmation link at registration; you can ask for it again, or correct your address, on the “My account” page. Nothing is lost in the meantime: the gift and any prizes wait for you. Purchases are never affected by this.
  • Achievements pay their bonus tokens once each, at the moment of the solve that earns them; a good detective can keep playing without ever buying a pack.
  • Tokens have no monetary value, cannot be transferred or redeemed, and never expire.
  • If a pack is refunded, the pack’s tokens are removed from the balance.
  • By buying tokens, a story or the Pass you request immediate delivery of the digital content and acknowledge that you thereby lose the 14-day withdrawal right for whatever you use. Anything you have not used at all is refunded in full if you ask within 14 days of the purchase, no questions asked; the Pass starts the moment it is bought and so is not refundable. Refunds are issued through Stripe, back to the same payment method; purchases made through the App Store or Google Play are refunded by Apple or Google, under their own rules.
  • What you have solved or revealed stays yours: the reels and narration of those stories keep playing even at zero balance.
  • We may change pack prices and contents, and the cost of hints or of revealing a solution; anything already purchased or unlocked is unaffected. For support or anti-fraud reasons, we may adjust balances.

4. Fair play

  • Run clocks start with your own action (“Start story”), count the time you are on the story page until you finish, and never reset.
  • There is no limit on how many questions you may ask on a story: every question is prepaid with one token, so you decide how deep to dig. Your attempt has no time restriction: it waits for you however long you are away. We reserve the right to introduce a per-story or per-day question limit; if one ever applies, it is always shown under the chat before you reach it.
  • Viewing a story’s solution is permanently recorded on your account and that run counts towards no leaderboard. Hints do not disqualify you: the run still counts, and fewer hints work in your favour when scores are tied.
  • Leaderboards rank by fewest questions; ties are broken first by fewest hints, then by time. Only clean first solves count.
  • Attempts to manipulate results (multiple accounts, automation, exploiting bugs) may lead to exclusion from leaderboards or account termination.
  • The “Detective of the Month”: each calendar month, the top players of the monthly leaderboard win token prizes and a permanent place in the Pantheon, provided they reach the minimum clean solves shown on the leaderboard page. Prizes are credited once per month and the same fair-play rules apply. If the winner’s email address has not been confirmed yet, the Pantheon place is recorded as usual and the prize is held until it is (see section 3).
  • The “Key Hunt”: from time to time we publish a riddle pointing to one page of the site, where a key is hidden. Taking part is free and requires no purchase; each account may claim the key once per round, and token prizes are awarded in the order players find it, as announced for that round. Rounds begin and end at our discretion, without notice and with no guaranteed frequency or continuation. Prizes are tokens, not money, and everything in section 3 applies to them. A prize is paid once the account’s email address is confirmed (see section 3); until then the place is not spent and the key stays where you found it. Multiple accounts, automation or exploiting bugs void both the entry and the prize.

5. Content & intellectual property

The stories, solutions, images, audio and software of this site belong to PlayWhydunit. Personal, non-commercial use is allowed. Republishing solutions or entire stories without permission is prohibited.

5.1 Stories from players

If you have an account, you can send us a story of your own from the “Send us your story” page. The following apply:

  • You warrant that the story is your own, original work, that it does not copy or infringe anyone else’s rights, and that it suits a 15+ audience.
  • Your story remains yours. By submitting it you grant us a non-exclusive, worldwide, royalty-free licence to publish and adapt it on PlayWhydunit, credited to your public name.
  • Submitting creates no obligation to publish and no right to payment. We freely decide whether to accept or decline each story, and you will be notified of the decision by email.
  • If approved, the story is prepared with AI to make it playable: the text is reworked and the difficulty may change. The published version will not be word-for-word what you sent.
  • A daily submission limit applies per account (shown on the form). Texts containing links or without real substance are declined automatically.
  • If you delete your account, your already-published stories remain on the site under the licence you granted, but the public credit with your name stops being shown. If you want a published story of yours withdrawn, write to us and we will consider it in good faith.

6. AI Game Master

The Game Master is powered by artificial intelligence. It answers only from each story’s facts, but, like any AI system, it can occasionally be wrong. Its verdicts are final for leaderboard purposes, and every question spends its token; only a question left unanswered by a technical fault on our platform is never charged. Each message receives one verdict: if it contains more than one question, the first question about the story is the one answered. Your questions are processed by a third-party AI provider (see the Privacy Policy).

7. Termination & changes

You can delete your account at any time; any unused tokens are deleted with it and are not refunded. We reserve the right to suspend accounts that violate these terms (their tokens are not refunded) and to update these terms; changes take effect upon publication on this page.

8. Governing law

These terms are governed by the laws of Cyprus. This does not take away the protection given to you by the mandatory consumer laws of the country where you live.

Seller details: Christoforos Georgiou, sole trader, Eleftheriou Venizelou 3B, 7000 Larnaca, Cyprus. Contact: [email protected]

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